This document contains the standard terms and conditions governing the provision of services to you
This document contains the standard terms and conditions governing the provision of services to you
This document contains the standard terms and conditions governing the provision of services to you the Client by The Trustee for the Hello Brands Trust (ABN 41 216 957 558) (“Hello Brands Australia”). Please read it carefully as these terms of trade, together with the information in each Project Estimate or Media Schedule, will form a legally binding agreement between you and Hello Brands Australia.
The signature or approval to proceed via returned email by the Client (“You”) of an estimate or media schedule confirms your agreement to these Terms of Trade.
Therefore, the client:
In consideration of Hello Brands Australia performing the Services You will:
You acknowledge and agree that:
Where Hello Brands Australia creates Digital Assets for You, the following will apply:
If you wish to host Digital Assets on servers not controlled or administered by Hello Brands Australia:
To the maximum extent permitted by law, Hello Brands Australia excludes for itself and its officers, employees, agents and contractors all liability for all claims, expenses, losses, damages and costs made against or incurred or suffered by You directly or indirectly (including without limitation low costs and profits) arising out of:
In this Agreement:
Allowance means any travel, accommodation or other out-of-pocket expense to be incurred by Hello Brands Australia associated with the performance of the Services, including, but not limited to, any such allowances as specified in a Project Estimate.
Background Material means any Material owned by, or licenced by a third party to Hello Brands Australia and used Hello Brands Australia for the purpose of providing the Service.
Concepts mean any preliminary ideas, proof of concepts and samples that may be provided by Hello Brands Australia and used by Hello Brands Australia as part of the Service.
Client Alterations means any additional Services that may be required to be provided by Hello Brands Australia in circumstances contemplated by clause 1) 1),
Services mean the services set out in a Project Estimate or Media Schedule to be provided by Hello Brands Australia, from time to time and include the creation of design concepts, advertising concepts, website development and media planning, scheduling and booking.
Project means the final Project created for You by Hello Brands Australia under this Agreement including any new or revised Trade Marks but does not include any Concept revisions created by Hello Brands Australia as part of the Services which were not accepted or chosen by You.
Fees mean the fees are set out in the Project Estimate for the Services, and as applicable in accordance with the invoicing terms set out in The Schedule, and include any additional charges for time and materials for Client Alterations.
Intellectual Property means any copyright (including neighbouring rights), trademarks (whether registered or unregistered), trade secrets, Project, drawings, parents, secret processes, business or domain names, or other similar proprietary rights and also include any rights to the registration of those rights, whether created, formed or arising before or after the date of this Agreement in Australia or elsewhere.
Material includes documents, reports, agreements (including draft agreements), data, information, software, tools and methodologies, fonts, computer files, projects, graphics, logos, artwork, know-how, templates or other materials of any sort and in any form.
Project Estimate means a quote from Hello Brands Australia to You for the provisions of Services in accordance with the terms and conditions of this Agreement.
The following terms apply to invoices relating to head hours, production and media. All Projects or Services will be estimated in advance before work is commenced. Your signature on a Project Estimate or confirmation in writing is Hello Brands Australia’s authority to commence work on that particular Project or part thereof.
Head hours will be charged at the Agency’s current rates. Costs will be estimated in advance and invoiced as agreed. Invoices are payable within 14 days.
All production charges will be estimated in advance and invoiced as agreed. Invoices are payable within 14 days.
Unless otherwise agreed, production invoices are issued upon approval of final artwork and due for payment within 14 days of invoice. TV, web and print production invoices are invoiced and payable 50% upfront and 50% on completion but may be subject to alternative milestone payment schedules, as agreed between You and Hello Brands Australia.
A management fee will apply to all media schedules and any available commissions by Hello Brands Australia. All media rates are correct at the time of scheduling; the Client will be notified of any discrepancies at the time of booking. Each media schedule is deemed to be approved for booking once it has been signed and returned to Hello Brands Australia via email or fax, no verbal approvals will be accepted.
All cancellations or alterations to an approved media schedule must be advised in writing – no verbal alterations will be accepted. Material and cancellation deadlines are to adhere to at all times. Hello Brands Australia reserves the right to adjust supplied material deadlines to ensure material is delivered to the publication on time.
Media is invoiced monthly and is payable within 14 days of invoice.
Last updated:
Stay informed.
The blog is our comprehensive look at the latest trends in marketing, branding, graphic design and web technology.
Developing a brand is crucial for any organisation to build a strong market presence and cultivate customer loyalty.
An annual report is a crucial document for a publically listed organisation. But how much does it cost to design a good one?
Hiring a Brand Design Agency can be a significant investment for any business, but it’s often worth the cost to elevate your brand’s visual identity.
Multi-directional photography and video have become increasingly popular, as social media platforms continue to drive demand for visually engaging content.
Lateral thinking is a problem-solving approach that encourages divergent and non-linear thinking to generate innovative solutions.
As consumers turn to digital platforms to access information and products, brands need to develop innovative ways to reach their target markets.
As market trends and consumer preferences change, it’s important for brands to adapt and stay competitive.
Shapes have been used in branding since the beginning of time and studies have shown they can have an apparent persuasive effect on customers.
Distinctive brand assets are key for businesses to help them stand out in the marketplace and create emotional connections with customers.
As a social media marketer, you know the importance of branding for your company or client.
Design Thinking is a way of approaching design projects that puts the user at the center.
Branding agencies provide a variety of services to help companies develop and maintain their brand identity.
Creating the perfect Annual Report requires careful planning and the right resources.
When it comes to branding and marketing your financial services company, you need an experienced and knowledgeable agency on your side.
With the rise of other social media platforms, it’s important to ask yourself whether or not Facebook is still the best platform for you.
What is commoditisation and how does it impact B2B brands?
In today’s digital world, data is king. It helps businesses understand who their customers are and what they want.
Are you looking to get the most out of your digital marketing funnel?
Creating a strong brand is essential for achieving success when marketing your business.
You’ve decided it’s time to rebrand. But where do you start? A brand design company can help you develop a brand strategy, create a unique identity and roll it out across all channels.
A logo is much more than just a graphic mark; it is the foundation of your brand identity.